I find the work you're absorbing that nobody assigned: the Invisible Workload. It's usually the real reason the behind-the-scenes doesn't feel ready for more people, and it's fixable.
Pick one task that keeps landing back on your plate or completely drains you. The Boomerang Test takes five minutes and shows you which part of it is still stuck in your head, and gives you a Hand-Off Card (for Future You, an assistant, or AI) that you can use the same day.
Coaching, consulting, courses, or client services you deliver from anywhere. This site is built for you.
You're in the right place↓A shop, a studio, a trade, a practice: whether your customers come to you or you go to them. I keep a separate room for you, with workshops, practical tools, and training that comes to your team.
Step into the local room→I've run the backstage of small expert businesses for ten years: launches, funnels, delivery, the teams holding it all together.
Before that I spent a decade in the engineering and construction world, in building science and technical drawings. That is where I learned the difference between how something is designed on paper, and how it actually gets built with the realities of the situation at hand. It's the same problem I work on now.
I notice the work you're absorbing that nobody assigned you, because I've carried it myself.
Naming it precisely is the most important first step. The rest is redesigning things so the work fits the humans doing it.
Advice is easy to hand over and heavy to carry out alone.
Depending on what you need, I'll hand you a focused, prioritized fix list you can run with, or we work through it together: I design the fix, show you how, and stay close while you put it in place. Either way, what you get is concrete enough to start on right away.
Six half-days across six weeks, on one thing in your business: the process that keeps landing back on your plate, the hand-off that never sticks, the part of delivery you brace at every time. We focus on it, complete it, and test it. One thing at a time.
You see how I work before you commit to anything. The first session maps The One Thing and puts a plan in writing. Whether we keep going is a decision you make with your custom plan in hand.
Want to talk it through? Book a conversation.Most small businesses have a Waiting Room. It's where the good stuff sits while the behind-the-scenes catches up: the offer you're not really marketing, the launch you keep postponing, the people you haven't invited in yet.
I made a free tool that shows you what's sitting in yours, in your own numbers. It takes about two minutes, and nothing you type leaves your browser.
Some problems are never technically broken, so they never get fixed. Those are my favourites. I founded Local Happenings, a community accessibility directory for Nova Scotia, because the information I needed as a new parent didn't exist, and I had the skills to build what was missing.
Your message is on its way to my inbox. I read every one of these myself and I'll reply personally, usually within a day or two.